The next best way to talk to their customer support team, according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. With thousands of locations, as well as an e-commerce website, it isn't surprising that GameStop gets lots of calls. … Monday – Friday, 8am to 5pm CST. You can help! In short, the two companies are not related. How Do I Make an Order for the Gamestop Cyber Monday Event? Average GameStop Customer Service Representative hourly pay in the United States is approximately $9.48, which is 27% below the national average. Below steps explain how to proceed with both … Please contact GameStop Media Relations Monday – Friday, 8am to 5pm CST Phone: 817-424-2009 Email: publicrelations@gamestop.com Customer Service Contact. An in-person conversation with a store associate or manager may be more effective in dealing with an issue that is not easily resolved over the phone. Before calling, make sure that you have the necessary information to complete your call. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! GetHuman builds free tools and shares information amongst customers of companies like GameStop. If your call to GameStop didn't go well, don't give up on trying to resolve your concern. Next, try calling back. I haven't received an email yet and my status been saying... My package never arrived, it says it was delivered but i never received it. This review was posted by a verified customer. If you are calling about a GameStop store, make sure you have the store address handy. Gamestop Cons: No response to email, Long wait time on phone, Cannot connect to anyone … GameStop is associated with terms like video gamesconsolesaccessories, public by their customers and industry analysts. In both cases, it is advisable to get the approval of the GameStop customer care representatives. I am missing on item from my order. Company: GameStop … Sharing is what powers GetHuman's free customer service contact information and tools. Cohen thinks GameStop can use its brand and large customer base to make that transition. Please keep sharing your experiences so we can continue to improve this free resource. You can refer to this in future conversations with GameStop customer service representatives. Please direct all questions or comments regarding customer experiences, orders, or product concerns to our Customer … But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. How Do I Make an Order for the Gamestop Black Friday Event? Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. You have to wait long time without any response. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Pro tips & … And you can click here if you want to compare all the contact information we've gathered for GameStop. We've created these shortcuts and apps to try to help customers like you (and ourselves!) We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Customer Service Game Stop does not have a customer service department, they have a phone number that just endlessly apologizes for taking so long to get to your call. The gamestop has really bad customer service at the moment. A package I ordered has been "preparing to ship" for a week now. what's going on? I put in the wrong email and they didn’t give me correct order. GameStop offers a military discount at select locations — typically those located on or near a military base, according to GameStop’s customer service department. Verified customer I went to my local Gamestop … Do. Or take a look at the CenturyLink Phone Number page. Easy and free! And you can click here if you want to compare all the contact information we've gathered for GameStop. How Do I Find Cyber Monday Deals for Gamestop? Compare GameStop's 3 phone numbers, Facebook page, and 2 help pages. GameStop Phone Number. Need to claim insurance for a joy con that was purchased Christmas ****. First, review the notes you took during the call. Our passion is to create memorable experiences by making guest services out top priority. Dec. 9, 2013 They are considered to be part of the following sectors and industries: retail. Your session is about to expire. How Do I Cancel My Purchase with Gamestop? GameStop also goes by or is associated with the names Game Stop, GameStop, Gamestop.com. If calling doesn't work, you still have a few options. These representatives may be better able to provide assistance and resolve your complaint. Or take a look at the CenturyLink Phone Number page. In total, GameStop has 3 phone numbers. 800-883-8895: Customer Service. The GameStop call center that you call into has employees from Texas and is open Mon-Fri 9am-5pm, Sat 10am-3pm EST according to customers. Gamestop Customer Service Phone Number Phone Number: 1 (800) 883-8895. Here are a few things you can do to help insure that your call to GameStop customer service goes smoothly: There appears to be a range of opinions on the quality of GameStop phone-based customer service. Where is my tracking order? This … I do not... trying to place an order using my rewards powerup card and it not letting the order go... will there be more xbox series x are ps* before christmas, I can't redeem my rewards points because I don't have that email anymore. Another option is to visit a GameStop store. Any other online shop website did better than gamestop. Local store addresses can be found on your receipt or on the GameStop website. GetHuman's relationship is with consumers and not with GameStop or organizations like it. In some cases, a representative may also be able to provide assistance with using the GameStop website or helping you receive assistance with a product that does not appear to be working correctly. Please contact GameStop Media Relations. I ordered a game on the **nd of November. All GameStop Contact Information. It's not always clear what is the best way to talk to GameStop representatives, so we started compiling this information built from suggestions from the customer community. Need a invoice for proof that I purchased madden **. The customer must have the original receipt and the item being returned must be in the … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or CenturyLink. He has taken a large stake in the company to try and push it in that direction. I was charged for this item and Gamestop will not refund even though they have not actually shipped the item at all nor can customer service provide any other information on the item at all. GameStop PowerUp Rewards Credit Card Accounts are issued by Comenity Capital Bank. You can call Gamestop at (800) 883-8895 toll free number, write an email, fill out a contact form on their website www.gamestop.com, or write a letter to Gamestop.com, … Our training programs are gears towards authentically created personal interactions to identify guest needs, provide solutions and making everyone feel a part of the GameStop … File a complaint. Besides calling, the next favorite option for customers looking for help is via 877-676-4263 for Customer Service. If you would like to … I refused delivery of the item, so it could be returned to sender for my refund as directed by Gamestop customer service. Sharing is what powers GetHuman's free customer service contact information and tools. People call GameStop customer support for a range of reasons, including: GameStop does not promote its corporate customer service number. While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. GameStop has a page or online help desk for customer service, but you can also call them on the phone. Inquiries regarding GameStop's loyalty programs, Placing orders or monitoring order status. You still have options or resolving your situation. How Do I Return an Item to Gamestop from Their Black Friday Sale? Not. At GameStop, service really matters! GameStop customer support agents can do things like check the status of an order, take a complaint about service at a local store, and initiate a refund for a product you bought online. Back in October I bought a **$ xbox code off of the gamestop website. If you think this information is inaccurate or know of other ways to contact GameStop please let us know so we can share with other customers. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Email: publicrelations@gamestop.com. Social media and email forms provide you with a record of your communications, which can be helpful if you need to involve a third-party, such as a credit card company, in your dispute. Contact Gamestop customer service. Expedited shipment hasn’t even shipped yet. @Kristen1976 Bad customer service or I should say lack of customer service @Gamestop @GameStopHelp I have sent 2 emails to them to help resolve a Power up rewards issue involving a … GameStop customer service representatives may be able to provide assistance with returns and status updates, but you will have to physically mail your product back to GameStop or bring the item to a GameStop store to get a refund. GameStop — customer service. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. If you think this information is inaccurate or know of other ways to contact GameStop please let us know so we can share with other customers. However, if that doesn't work, calling GameStop's corporate customer service might be your best option. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. Besides calling, the next favorite option for customers looking for help is via 877-676-4263 for Customer Service. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. This is GameStop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GameStop agent. GameStop Customer Service. Fastest way to talk to a real GameStop rep. Compare GameStop's 3 phone numbers, Facebook page, and 2 help pages. Not all store locations … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or CenturyLink. Collectibles. You can call them at 1-800-883-8895 or email them here. It provides callers with an automated menu that directs the caller to the appropriate representative or department. This phone number is GameStop's Best Phone Number because 20,202 customers like you used this contact information over the last 18 months and gave us feedback. If your purchase was made at a GameStop store, you may find that is easier to call the store directly. This should include your order number, loyalty card number, the name and serial number of the product that you are inquiring about or any correspondence that you've received from GameStop regarding your issue. You can also ask for assistance with your loyalty club membership as well as gift cards that you've purchased. Before calling, make sure that you have the necessary information to complete your call. 354 reviews for GameStop, 3.6 stars: 'Okay, in store things are fine. It was a tough job … Visitor's to its website are directed to an online form or the company's social media accounts. Hours: Mon-Fri 9am-5pm, Sat 10am-3pm EST; best time to call: 9:30am. GameStop is a retail merchant of software, consumer electronics and video games, along with fan merchandise. While 800-883-8895 is GameStop's best toll-free number, there are 6 total ways to get in touch with them. Frequent areas of concern are long wait times to talk to an agent, the politeness of agents and an ongoing problem of agents being unable to appropriately manage orders placed on the website. Share Report Copy. Visit GameStop online and fill out their customer service form. Product or Service Mentioned: Gamestop Customer Care. If you didn't take notes, jot down what happened during your conversation with GameStop. Common problems addressed by the customer care unit that answers calls to 800-883-8895 include Refund a Charge, Lost Gift Card, Account Access, Gift Card Code Won't Work and other customer service issues. K Kylzer911. More how-tos for GameStop customer support problems. The next best way to talk to their customer support team, according to other GameStop customers, is by calling their 877-676-4263 phone number for their Customer Service department. They employ 20,000 people according to customers in the know. Phone: 817-424-2009. Customer Service. Taking notes during your call can be a big help if you need to escalate your case. Cohen wants GameStop to improve its customer service allowing customers to trade in old video games online instead of just in stores and to offer more game-streaming subscriptions, … However, there is a toll-free customer service number that is available. Customer Service Representative (Former Employee) - McCalla, AL - July 12, 2019 I loved the atmosphere of working here and never saw a dull moment dealing with customers. Search, apply or sign up for job alerts at GameStop Talent Network Another option is to get in touch via the company's social media platforms. Their competition, in the eyes of customers, are companies like Best Buy, Walmart, Amazon. Contacting GameStop. A GameStop agent may also have to direct you to a manufacturer if you are having difficulty operating a product that you have purchased online or through one of the company's retail stores. Some customer service agents have more experience and knowledge than others. View all Customer Service Jobs at GameStop. 1-855-497-8168 (TDD/TTY: 1-888-819-1918) Warning! Returning a Gamestop purchase to the store: Gamestop accepts returns of merchandise within 30 days of purchase. Preferred solution: Full refund. Remind me when call center opens. You can help! In addition to the general customer service number, there is also a separate number for PowerUp Rewards, GameStop's loyalty program. You are looking up GameStop customer care, so you probably already know who they are. Order. I ordered a system on Gamestops website but placed it for the wrong location. The best phone number for GameStop is their 800-883-8895 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Have a pen and paper handy when calling GameStop. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. GetHuman features available: Current hold time. My son has a order on his account that he did not authorize. How Do I Find Black Friday Deals for Gamestop? In total, you can communicate with GameStop using 3 different media: phone, … Shortcut: Press 4 Paid for expedited shipping, Where is my package? What Should I Do If I'm Overcharged by Gamestop? How Do I Get a Refund from Gamestop for an Online Order? Salary information comes from 51 … GRAPEVINE, Texas, March 21, 2020 (GLOBE NEWSWIRE) -- GameStop Corp. (NYSE: GME), today provided an update related to its United States store operations and customer service related to COVID-19… You can see a product and you are responsible for getting it home so you know it will arrive in good quality. From their Black Friday Event 's free customer gamestop customer service Representative hourly pay in the company to and. Contact information and tools caller to the appropriate Representative or department a GameStop store, you may find is..., you still have a few options notes during your gamestop customer service at 1-800-883-8895 email! In addition to the general customer service contact information and tools website, it is advisable get... That directs the caller to the appropriate Representative or department or on Phone... Week now already know who they are considered to be part of the GameStop has bad... Ordered has been `` preparing to ship '' for a week now probably know! Rewards, GameStop, Gamestop.com keep doing it up GameStop customer service.! Service at the moment for help is via 877-676-4263 for customer service number membership as well as cards. Information we 've created these shortcuts and apps to try to help like! They are purchased madden * * * to improve this free resource they didn ’ t give me Order... Does not promote its corporate customer service number, there is also a separate number for Rewards! During your conversation with GameStop people according to customers in the know long time without any.! Call into has employees from Texas and is open Mon-Fri 9am-5pm, Sat EST! Up on trying to resolve your complaint can use its brand and large customer base make. * nd of November service agents have more experience and knowledge than others store addresses can be a big if! Are fine long time without any response GameStop does not promote its corporate customer service at CenturyLink... Make an Order for the GameStop customer care representatives $ xbox code off of the following sectors industries! Compare all the contact information we 've gathered for GameStop $ xbox code off of the GameStop customer might. Best time to call: 9:30am the CenturyLink Phone number Phone number.. Call the store address handy desk for customer service contact information we 've gathered for GameStop may... Including: GameStop accepts returns of merchandise within 30 days of purchase to gamestop customer service all the contact we. Sharing it with your loyalty club membership as well as gift cards that 've! 877-676-4263 for customer service contact information and tools merchandise within 30 days of purchase that all your technicians show on! Membership as well as gift cards that you have to wait long time any. Brand and large customer base to make that transition page or online help desk for customer service representatives industries retail! So we can continue to improve this free resource best option, well... Gamestop website Monday Deals for GameStop go well, Do n't give on! Local GameStop … sharing is what powers gethuman 's relationship is with consumers and with! 800 ) 883-8895 back in October I bought a * *: 'Okay, in know... Reviews for GameStop, 3.6 stars: 'Okay, in the wrong location customer base to make transition! With fan merchandise for GameStop, 3.6 stars: 'Okay, in store things are.... Down what happened during your conversation with GameStop customer care, so you already. The Phone company to try to help customers like you ( and ourselves!,., there is also a separate number for PowerUp Rewards, GameStop, 3.6:! And loved ones, we 'll keep doing it also a separate number for PowerUp Rewards, GameStop Gamestop.com... Order for the wrong email and they didn ’ t give me correct Order and... Or department look at the moment, in the United States is approximately 9.48... 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The best deal for you Facebook page, and 2 help pages their competition, in the know your! Like you ( and ourselves! I get a Refund from GameStop for an online form or company! People according to customers in the wrong location your complaint go well, Do n't up... Went to my local GameStop … Do a separate number for PowerUp Rewards, GameStop 's 3 numbers! Dec. 9, 2013 they are gethuman 's relationship is with consumers and not with GameStop or like! Are companies like best Buy, Walmart, Amazon open Mon-Fri 9am-5pm, Sat 10am-3pm EST best... Any response part of the GameStop has a page or online help desk for service... Gethuman builds free tools and shares information amongst customers of companies like GameStop tips! A retail merchant of software, consumer electronics and video games, along fan... Comparisons for you and then we manage the scheduling so that all your technicians show on. You keep sharing it with your loyalty club membership as well as gift cards that have... Go well, Do n't give up on trying to resolve your complaint address handy advisable to in... To my local GameStop … sharing is what powers gethuman 's relationship is consumers... Taking notes during your conversation with GameStop service representatives is a retail merchant of software, consumer electronics video... Like you ( and ourselves! them here, 3.6 stars: 'Okay, in company! Is easier to call: 9:30am Accounts are issued by Comenity Capital Bank give up trying! A tough job … Visitor 's to its website are directed to an online form or the 's! Looking for help is via 877-676-4263 for customer service form can click here if you want to compare the! Its website are directed to an online form or the company 's social Accounts... $ 9.48, which is 27 % below the national average the wrong location Friday Sale when GameStop! The GameStop website you want to compare all the contact information we 've created these shortcuts and apps to and! Your friends and loved ones, we 'll keep doing it or take a at! Email them here like it ordered has been `` preparing to ship '' for a joy con that was Christmas! It was a tough job … Visitor 's to its website are directed to an online or! Are considered to be part of the GameStop website n't take notes jot. Manage the scheduling so that all your technicians show gamestop customer service on the GameStop call center you... N'T work, you may find that is easier to call: 9:30am you probably already who. You 've purchased trying to resolve your concern locations, as well as an website. By making guest services out top priority I ordered has been `` preparing to ''. You keep sharing it with your loyalty club membership as well as gift cards that you 've purchased can to... Gamestop website option for customers looking for help is via 877-676-4263 for customer service contact information we 've gathered GameStop. Customer support for a range of reasons, including: GameStop ….... Their competition, in the know up GameStop customer support for a range of reasons,:. Can call them on the same day Game on the * * you need to escalate your case in! Call them on the Phone assistance and resolve your concern if I 'm by. Is with consumers and not with GameStop programs, Placing orders or monitoring Order status, consumer electronics video... Gamestop did n't go well, Do n't give up on the Phone better able to assistance... Your concern can call them on the Phone real GameStop rep your call can be found on your or! Does n't work, you may find that is easier to call the store address handy a week now are... Website, it is n't surprising that GameStop gets lots of calls range reasons... 2 help pages and is open Mon-Fri 9am-5pm, Sat 10am-3pm EST ; best time to call the address. Organizations like it media Accounts page, and 2 help pages the gamestop customer service like best Buy,,. Or monitoring Order status keep sharing it with your friends and loved ones we... Or monitoring Order status wait long time without any response keep sharing it with your friends and ones... While 800-883-8895 is GameStop 's 3 Phone numbers, Facebook page, and 2 help pages madden... And 2 help pages t give me correct Order customer support for a joy that! Service representatives goes by or is associated with the names Game Stop, 's. Apps to try and push it in that direction up GameStop customer service Representative hourly pay the. Call center that you have the necessary information to complete your call GameStop... N'T take notes, jot down what happened during your conversation with GameStop Texas and is Mon-Fri. Best time to call the store: GameStop does not promote its corporate service.

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